We want you to fall in love with your Tillie pieces. We are happy to offer returns or exchanges of unworn items within 7 days of your order being delivered. Returns are for store credit or product exchange only. Items must be unwashed and unused with original tags still attached. If you wish to return or exchange your order, please contact us at


How do I track my order?

You will receive an email notification when your order is placed as well as when it ships. You will find a tracking number for your shipment on the shipping notification email- you can use the tracking number to follow your package until it arrives at your doorstep. 

When will my order ship?

Our team takes 1-2 business days to process an order. You will receive a shipping confirmation email with a tracking number as soon as the order ships. We hope you fall in love with your new Tillie pieces! 

Do you ship internationally?

Yes! Please email us at, and we will coordinate your international shipment details. Additional taxes, duties, and/or shipping rates may apply.

Any additional questions?
Send us a note at